Extra Space Storage - Madison, Alabama

Extra Space Storage: Comprehensive Guide to Self-Storage Solutions in Madison, AL

Extra Space Storage is a leading self-storage provider located at 8476 Old Madison Pike, Madison, AL 35758, United States. With a strong commitment to customer satisfaction and a wide range of storage services, Extra Space Storage has become a trusted name in the industry, boasting an impressive average rating of 4.9/5 from 56 Google reviews.

Main Services

• Self-Storage Units: Extra Space Storage offers a variety of storage unit sizes to accommodate different storage needs, from small 5x5 units to large 10x30 spaces. Climate-controlled and traditional units are available to protect belongings from humidity and temperature fluctuations.
• Moving and Storage Services: The facility provides full-service moving and storage solutions, including packing supplies, moving trucks, and professional packing services to ensure a seamless relocation experience.
• Records Storage: Extra Space Storage specializes in secure, climate-controlled records storage to preserve important documents, files, and other sensitive materials.
• Moving Supply Store: Customers can purchase packing and moving supplies directly from the facility, ensuring they have everything needed for a successful move.

Location and Access

Extra Space Storage is situated at 8476 Old Madison Pike, near the intersection with Browns Ferry Road in the Redstone Arsenal area of Madison. The facility is easily accessible from major roads, with convenient access to I-565 via Exit 15. Neighboring businesses include Walmart Supercenter, McDonald's, and several dining and retail options. The facility is also close to the U.S. Space & Rocket Center and the Robert Trent Jones Golf Trail at the Shoals.

The storage facility offers ample parking space, with accessible parking spots available for customers with disabilities. The property is also equipped with wide aisles and elevator access to ensure easy navigation for all customers.

Featured Characteristics

• State-of-the-Art Security: Extra Space Storage prioritizes the safety of customers' belongings with features such as on-site resident managers, 24/7 video surveillance, and electronic gate access.
• 24/7 Access: Tenants enjoy convenient access to their storage units, with 24-hour entry available every day of the week.
• Climate-Controlled Units: Climate-controlled storage units maintain a consistent temperature and humidity level to protect sensitive belongings from damage caused by extreme weather conditions.
• Drive-Up Access: Drive-up accessible units allow customers to park their vehicle directly in front of their storage unit for easy loading and unloading.
• Online Rental and Account Management: Customers can rent a storage unit, pay their bills, and manage their account online through the Extra Space Storage website or mobile app.

Practical Information

• Business Hours: The facility is open for access 7 days a week, with office hours Monday through Saturday from 9:30 AM to 6:00 PM and Sunday from 10:00 AM to 4:00 PM.
• Phone Number:9384657376
• Website:extraspace.com
• Accepted Payment Methods: Extra Space Storage accepts cash, checks, credit cards (Visa, MasterCard, American Express, Discover), and debit cards.
• Special Accommodations: The facility is wheelchair-accessible, with a designated parking spot and accessible entrance. Additionally, Extra Space Storage is LGBTQ+ friendly, creating a welcoming environment for all customers.

Positive Aspects from Customer Reviews

Customers consistently praise Extra Space Storage for its exceptional customer service, clean and well-maintained facility, and convenient location. Jessica Hayunga, a representative at the facility, is frequently mentioned for her professionalism, patience, and willingness to go above and beyond to assist customers. Other positive aspects highlighted in customer reviews include:

• Affordable pricing and competitive rates
• Variety of unit sizes and types to accommodate different storage needs
• Efficient and hassle-free move-in and move-out processes
• Responsive and helpful on-site management
• Easy-to-use online rental and account management tools

The combination of these positive aspects has contributed to Extra Space Storage's outstanding reputation and customer satisfaction scores.

❓ Frequently asked questions about Extra Space Storage

👍 Reviews of Extra Space Storage

Jeremy S.

5/5

Jessica Hayunga was amazing! She walked me through the entire process and made everything super smooth from start to finish. Jessica was patient, friendly, and went above and beyond to make sure I was comfortable with every step. I would definitely recommend Extra Space Storage at 8476 Old Madison Pike to anyone — especially if Jessica is helping you out!

Happy G.

5/5

Wow! World class customer service from this facility. I had the pleasure of working with Jessica. She was able to get me in a unit that stored all of my needs with room to walk in. Plus she got me a rate that was perfect for my budget. From the online quote to signing the agreement, Jessica held my hand all the way. Glad that I got her as my agent! Jessica if you see this, thank you!!!

Phillip G.

5/5

So came in today to look for a storage unit as we are having to move out quickly. Jessica greeted us as soon as we walked in and helped us answer question, showed us options of potential storage units and got us all signed up and squared away very quickly! Very reasonable too! Would definitely recommend coming out and getting a unit as extra space is very helpful to have!

JDez G.

5/5

Jessica is very friendly and personable. She puts a smile on your face and even takes the time to understand your needs. Thank you Jessica and everyone should go visit her for all your storage needs.

Haley M.

5/5

Jessica was very professional and made my moving process very easy! Would definitely recommend

erika P.

5/5

Jessica and Bobby were very helpful! They were very patient and kind to me when I did not know anything about storage units. Great location for those living in Madison or Huntsville!

Matthew S.

5/5

So far the customer service of the local point of contact and manager has been great, both were very nice and willing to answer all my questions. Very grateful for these folks and their kindness during a crazy time in my life moving and finding a place to store my stuff.

Countess W.

5/5

Great communication!! Ms. Jesssica Hayunga is great with a a bright attitude!! She was super sweet and precessional!! Thanks for your business!!