Bolton Engineering Products Ltd - Bolton

Bolton Engineering Products Ltd: A Comprehensive Guide

Nestled in the heart of Bolton, United Kingdom, Bolton Engineering Products Ltd (BEPLtd) has established itself as a leading provider of a diverse range of products and services. This comprehensive guide delves into the main services, location and access, featured characteristics, practical information, and customer reviews of this versatile company.

Main Services

• Bearing Supplier: BEPLtd is renowned for its extensive range of bearings, catering to various industries such as automotive, aerospace, and manufacturing. They offer a wide variety of bearing types, including roller bearings, ball bearings, and thrust bearings, from esteemed manufacturers.
• Embroidery Services: The company's state-of-the-art embroidery services allow businesses and individuals to customize their clothing and accessories with logos, names, or personalized designs. They utilize advanced machinery and software to ensure high-quality, durable results.
• Screen Printing: BEPLtd's screen printing services are ideal for creating vibrant, long-lasting prints on a variety of materials. They cater to both small-scale and large-volume orders, making them a popular choice for event organizers, sports teams, and promotional product suppliers.
• Work Clothes Store: As a one-stop-shop for workwear, BEPLtd stocks a comprehensive range of high-quality, durable clothing and safety equipment. Their extensive product catalog caters to various industries, ensuring customers find the perfect garments for their needs.

Location and Access

Situated at Unit 5, Peaks Place Business Park, Rossini Street, Bolton BL1 8GJ, BEPLtd enjoys a convenient location with excellent transportation links. The business park is easily accessible via the M61 motorway, with several public transport options available nearby.

For those traveling by car, free on-site parking is available, including a wheelchair-accessible car park. The premises also feature a wheelchair-accessible entrance, ensuring all customers can access the store with ease.

Featured Characteristics

• Family-Run Business: BEPLtd is proud to be a family-run business, offering personalized service and a commitment to customer satisfaction that sets it apart from larger corporations.
• Expert Team: The company's team consists of knowledgeable, experienced professionals who are dedicated to providing excellent service and high-quality products.
• Competitive Pricing: BEPLtd strives to offer competitive pricing across its product range, ensuring customers receive the best value for money.

Practical Information

To get in touch with BEPLtd, customers can visit their website at bepltd.com or call them during their opening hours. While a phone number is not explicitly stated on their website, customers can use the contact form to request a call back or send an email.

The company operates from Monday to Friday, with specific opening hours for each of its services. It is recommended that customers contact BEPLtd directly for the most up-to-date information on opening hours and service availability.

Customer Reviews and Positive Aspects

With 177 reviews on Google My Business, BEPLtd maintains an impressive average rating of 4.7/5. Customers consistently praise the company's excellent customer service, high-quality products, and competitive pricing. Many reviewers highlight the friendly, knowledgeable staff and their willingness to go the extra mile to ensure customer satisfaction. Some notable positive aspects mentioned in the reviews include:

• Prompt and efficient delivery of orders
• Accurate and helpful advice on product selection and sizing
• Flexibility in accommodating custom requests and short lead times
• Clean, well-organized store with ample parking

One reviewer noted, "From the moment I walked into the store, I was greeted with a friendly smile and helpful advice. The quality of the products is excellent, and the prices are very reasonable. I will definitely be returning and recommending BEPLtd to my friends and colleagues."

Another customer commented, "I needed some custom embroidery for a uniform order, and BEPLtd was able to accommodate my tight deadline and provide a high-quality result. The team was a pleasure to work with, and I would not hesitate to use their services again."

Bolton Engineering Products Ltd has clearly established itself as a trusted and valuable resource for a wide range of customers, from businesses seeking specialized products to individuals looking for personalized workwear. With its comprehensive range of services, competitive pricing, and commitment to customer satisfaction, BEPLtd continues to set the standard for excellence in its industry.

❓ Frequently asked questions about Bolton Engineering Products Ltd

👍 Reviews of Bolton Engineering Products Ltd

Adrianna A.

1/5

Ordered part 21october online and after long time and many messages to seller I still don't have my order ! Today is 7november ! DPD lost my order and seller can't resolve this from 2 weeks !! Horrible customer service , I will never use this company if need parts for my garage !!! I am seller and I understand about courier can loose order, but I always try help for my customers when its happen asap!!! I asked for replacement , I asked where is my order , it is normal situation if courier lost order for customer I doing fast replacement or refund , or i try help asap. Here I didn't have ANY HELP , just message about he can check this . Really? I sent many emails about I not received my parcel and still don't have any update !!!

Lewis A.

5/5

First time using and had a delayed response for help with my small enquiry. Was then responded to and assisted reasonably well. The delivery was exceptionally fast and products are top notch quality for the price however, definitely 5 stars overall

Albert S.

1/5

Poor Coordination, Lack or Information, When purchasing an item they cannot identify what/how it is, Making the Matters from Bad To Worse, It's almost as if someone is taking a Piss at you, and they don't want to do their Job, or want to help you with the Matter that you have in hand. "My Experience with them": -I had a Broken Timing Belt, and that i wanted to buy a new one from their Store (Bolton Engineering Products Ltd) Online. I had a few Questions, and i rang them to ask about the Respective item. What i was Given is not Something Simple Neither Complex. But an Answer that became FROM SIMPLE to utterly COMPLEX. Came to a Conclusion, and ended the call. Ordered 2 Timing Belts 1760-8M-20 (Size) It's as Simple as it is Written on by the Numbers.* Package arrived and one was Exact size, the other Wrong size. Ok*, No worries! send the Wrong size Belt Back, and expect a Email/Call/Return/Refund/Exchange back from them.... No Contact what so ever. When i called today. Not only was i told that The Staff-Person Responsible with The Order was not in, but the Call Receiver from Bolton Engineering Contact was So OFF on Listening, Figuring out on How to Asses the Situation, that it nearly took me as if he was Trying to Pass the time just so that the Job intended for him would become Simpler, by Asking the Question which i Already gave the answers to, Example: -"What Belt is it / What size is it / order number / Date / Tracking number / Contact the other Employee ?(What you want me to do on this part?!)" Every Question became from Simple To Down Right Confusing that neither he understood what he was Asking anymore. I Came to The conclusion that this Staff Employee is Payed too much for his Qualification, and i have to Tell him via the Call, how and what to Do. IN FINAL. IT's TAKING A PISS AT THE COSTUMERS.

sms

5/5

Used Bolton Engineering Products over the years for many different items from bearings to PPE . Great service every time. Very knowledgeable about a wide range of goods and services they provide. Also handy that you can call in with a part or enquiry and get advice from knowledgeable staff. Delivery times are always stated and well managed. Will continue to use BEP In the future .

Mark L.

1/5

Absolutely terrible customer service. I ordered 5 x C244 belts as they stated that they were in stock. They took 4 weeks to arrive. The belts were then discovered to be not exactly as I had ordered (6440Li). However, they refuse to accept any responsibility for their mistake and want me to pay a 50% restocking fee. Now , my emails are unanswered. I would never recommend Bolton Engineering. An absolute joke. One star is too much for this crowd.

Ian P.

2/5

I cannot recommend as customer service is lacking, I was largely treated as an irritation, no engagement with the issue. I spent ~£70 on high-end steel NTN bearings which were fitted to my best wheels by my local bike shop. Within just a couple of months the bearings had failed and impossible to turn by hand. First response from Bolton was just a flat "no issues before" with NTN bearings. Eventually after chasing agreed to send back to NTN and told if found faulty then would refund but "if not that's the end of line". General tone of scepticism throughout. Told NTN replacing as 'goodwill' gesture (zero recognition of defective product and hassle/cost of getting LBS to fit new bearings). Goodwill replacements never arrived and email enquiry about this wasn't replied to.

Kenny P.

1/5

Ordered bearings on May 12th website said 2 to 3 days for shipping. May 13th they charged me for the bearings. I emailed them on the 15th, 16th and the 21st. Still no reply, bearings have not shipped!

Alan S.

5/5

I found the product I needed very easily and it was very easy to order and pay for my goods. Delivery was fast and goods packed well. Excellent service from Bolton Engineering Products Ltd. Would def use them again.