CeX - Braintree

Introduction

Nestled in the heart of Braintree, Essex, CeX, located at 18 & 19 George Yard, is a popular electronics store that has been serving the local community and beyond for many years. Known for its unique business model, CeX specializes in the buying, selling, and trading of a wide range of electronic items, from gaming consoles and mobile phones to computers and tech accessories. This comprehensive guide will provide an in-depth look at CeX Braintree, highlighting its main services, location and accessibility, featured characteristics, practical information, and positive aspects mentioned in customer reviews.

Main Services

• Buying: CeX offers cash for a wide variety of electronic items. They purchase products based on their condition, brand, and model, providing a quick and convenient way for customers to turn their unwanted electronics into cash.
• Selling: Apart from buying, CeX also sells an extensive range of new and used electronic items. Their inventory includes gaming consoles, games, mobile phones, computers, tablets, TVs, and more, offering excellent value for money.
• Trading: CeX's unique trade-in service allows customers to trade in their old electronic items towards the purchase of new ones. This service provides a convenient and eco-friendly way to upgrade to the latest gadgets.
• Repairs: CeX offers on-site repairs for various electronics, helping customers extend the life of their devices. Their repair services cover a range of issues, from water damage to software problems.
• Battery Replacement: CeX provides battery replacement services for a wide range of devices, ensuring that customers can keep their electronics running smoothly.

Location and Access

CeX Braintree is situated at 18 & 19 George Yard, in the heart of Braintree town center. The store's location offers excellent accessibility, with nearby transportation links and plenty of parking options.

• Nearby Transportation: Braintree Railway Station is just a short 5-minute walk away, providing regular services to London and other major towns. Several bus routes also serve the area, with stops nearby.
• Parking: There are several car parks within walking distance of CeX Braintree, including the Freehold Street Car Park and the George Yard Car Park.

The store is also wheelchair-accessible, with a ramp at the entrance to accommodate customers with mobility impairments.

Featured Characteristics

• Wide Range of Products: CeX Braintree boasts an extensive inventory of electronic items, catering to various interests and needs. Whether you're a gamer, tech enthusiast, or looking for a new computer, you're likely to find what you need at CeX.
• Competitive Pricing: CeX is known for its competitive pricing, offering great value for money on both new and used items. Their pricing model takes into account the condition and demand for each product, ensuring customers get the best deal possible.
• Expert Staff: The team at CeX Braintree consists of knowledgeable and friendly staff who are passionate about technology. They are always on hand to provide expert advice and assistance, ensuring customers have a positive shopping experience.
• Eco-Friendly Approach: By buying, selling, and trading used electronics, CeX plays an essential role in promoting a circular economy. Their business model helps reduce electronic waste and extends the life of valuable gadgets.
• Convenient Services: CeX Braintree offers several convenient services, such as in-store pick-up, delivery, and on-site repairs, ensuring a seamless shopping experience for customers.

Practical Information

• Address: 18 & 19 George Yard, Braintree CM7 1RB, United Kingdom
• Phone: 3301235986
• Website: uk.webuy.com
• Opening Hours: Monday to Saturday, 10:00 AM - 6:00 PM; Sunday, 11:00 AM - 5:00 PM
• Payment Methods: Cash, Credit Cards (Visa, Mastercard, American Express), Debit Cards, NFC Mobile Payments

Positive Aspects Mentioned in Reviews

Customer reviews for CeX Braintree largely highlight the store's great selection of products and helpful staff. Here are some positive aspects mentioned in reviews:

• Great Selection: Many customers praise CeX Braintree for its extensive range of electronic items, making it a one-stop shop for gamers, tech enthusiasts, and casual shoppers alike.
• Helpful Staff: The friendly and knowledgeable staff at CeX Braintree often receive high praise from customers. Their expertise and willingness to assist make for a positive shopping experience.
• Competitive Pricing: Several customers mention the affordable prices at CeX Braintree, highlighting the value for money they receive on both new and used items.
• Convenient Services: Customers appreciate the various services offered by CeX Braintree, such as the trade-in program, repairs, and battery replacement, which make the shopping experience convenient and hassle-free.

With an average opinion of 3.8/5 on Google My Business, based on 156 reviews, CeX Braintree maintains a strong reputation among its customers. The store's commitment to offering a wide range of products, competitive pricing, and excellent customer service has helped it become a go-to destination for electronics in Braintree.

❓ Frequently asked questions about CeX

👍 Reviews of CeX

AJ J.

1/5

Wasted my 2 hours of journey time for collection of an item despite getting an email to say it's ready for collection. Staff need to be better in serving the customers. Very disappointed 😞. I was not given an option to get it posted. The only options were to make the commute again or get a refund. The click and collect order email was received and everything to give me the assurance to make the journey.

Scott M.

5/5

Great selection, helpful staff.

Chris ?. A. C.

5/5

I go in there all the time to trade in my gaming bits and friendly staff too boot.

Katie W.

1/5

Braintree cex: went in there on Sunday looking for a ps5 controller with my boyfriend as our trigger broke and we went in there and asked if there was anyway to trade it in a get money off and before I could even finish speaking he cut me off and said no which okay fair enough but the horrible look given to me was no need then I said do you have any ones I can buy he goes to the draw and gives us one after I buy it he says if it’s broken that’s not our fault and there will be no refunds low and behold the controller is broken he was extremely rude and made my severely autistic boyfriend feel very uncomfortable I didn’t get his name but his staff id is 44293 thank you to the member of staff that helped my boyfriend today and got him a working controller you guys are amazing

Aranyi F.

5/5

A very positive experience! These two guys are legends Marcus and Alfie! They are very helpful, professional and their communication is excellent! From now on, the customer service from the two boys is Outstanding! 10 out of 10! More CeX Stuff members could learn from them! Many Tanks Guys! A really Happy customer Here! Best regards Frankie

Peter C.

5/5

I been coming here for years now. I think overall it's been a positive experience. The staff are friendly, and helpful.

Joseph E.

1/5

Took my iPad there to sell, i was offered a terrible price. So didn’t sell it to them. When I went back a few hours later it was a different staff member who offered me a much more reasonable price. I’m happy i got a better price for my Ipad, but not sure i trust some of the staff in there 100%

Jim S.

5/5

Another place my kids love to go to. Their pocket money goes so much further and we all know how long the interest in a game lasts with youngsters. So good value for them and good value for Bank of Mum and Dad too. Very helpful staff too, even when you get there with an eager child who can not make up their mind, 5 minutes before they close. Thank you for that.