Kiehl's Battersea - London

Introduction to Kiehl's Battersea: A Skincare Haven in the Heart of London

Main Services

• Skincare Consultations: Kiehl's Battersea offers complimentary skincare consultations to help customers find the perfect products tailored to their unique skin concerns and preferences. Their team of knowledgeable skincare specialists uses the brand's renowned Skin Health Quiz to analyze skin types and provide personalized recommendations.
• Customized Facial Treatments: The store features a dedicated treatment room where customers can indulge in a range of professional facial treatments designed to address various skin concerns, from acne and aging to dehydration and sensitivity. These services are performed by expert estheticians using Kiehl's extensive range of skincare products.
• Grooming Services for Men: Kiehl's Battersea caters to male customers with a selection of grooming services, including hot towel shaves and facial treatments. Their men's grooming section offers an extensive range of products specifically formulated to address the unique needs of men's skin.
• Sample Bar: Kiehl's Battersea is home to an interactive Sample Bar, where customers can test and sample a wide array of products before making a purchase. This hands-on approach allows customers to experience the textures, scents, and efficacies of Kiehl's products firsthand.
• Workshops and Events: The store regularly hosts workshops and events focused on skincare education, product launches, and special promotions. These events provide an opportunity for customers to learn more about Kiehl's products and skincare expertise in an engaging and social environment.
• Corporate Gifting and Bespoke Services: Kiehl's Battersea offers customized gifting solutions for corporate clients, as well as bespoke services for private events and weddings. Their team can create tailored product selections, gift sets, and in-store experiences to suit various needs and budgets.

Location and Access

Featured Characteristics

• Historic Setting: Housed within the former Turbine Hall of the Battersea Power Station, Kiehl's Battersea offers a unique shopping experience in a historic and architecturally significant setting. The power station, built in the early 20th century, is a prominent landmark on the London skyline and provides a striking backdrop for the store.
• Modern Interior Design: Despite its historic setting, Kiehl's Battersea features a contemporary and airy interior design that showcases the brand's commitment to sustainability and social responsibility. The store's open-plan layout, with its clean lines and natural materials, creates a welcoming and inviting atmosphere that encourages customers to explore and interact with the products.
• Sustainability Initiatives: Kiehl's Battersea is committed to reducing its environmental impact and promoting sustainable practices. The store incorporates eco-friendly design elements, such as energy-efficient lighting and recycled materials, and offers customers the opportunity to refill their empty Kiehl's bottles with select products to minimize waste.
• Community Engagement: Kiehl's Battersea is actively involved in supporting local charities and community initiatives, reflecting the brand's commitment to giving back to the communities it serves. The store regularly hosts fundraising events and donates a portion of its sales to local charities, fostering a sense of connection and responsibility to the wider community.

Practical Information

• Address: The Power Station, Turbine Hall, 68 The Power Station Ground, Circus Rd W, London SW11 8BU, United Kingdom
• Phone:2086184332
• Website:kiehls.co.uk
• Opening Hours:
  • Monday to Saturday: 11:00 AM - 7:00 PM
  • Sunday: 12:00 PM - 6:00 PM
• Payment Methods: Credit cards, Debit cards, NFC mobile payments
• Accessibility: Wheelchair-accessible entrance
• Nearby Attractions:
  • Battersea Park
  • Chelsea Football Club
  • Chelsea Physic Garden
  • The Royal Hospital Chelsea

Positive Aspects from Reviews

• Knowledgeable and helpful staff: Customers consistently praise the friendly and knowledgeable staff at Kiehl's Battersea, who are able to provide expert skincare advice and recommendations tailored to individual skin concerns.
• High-quality products: Customers appreciate the efficacious and high-quality skincare and body care products offered by Kiehl's, with many reporting significant improvements in their skin's appearance and health after using the brand's products.
• Unique and engaging shopping experience: The historic setting and modern interior design of Kiehl's Battersea create a memorable and enjoyable shopping experience, with customers often noting the store's clean, inviting, and well-organized atmosphere.
• Excellent customer service: Many customers highlight the exceptional customer service they receive at Kiehl's Battersea, with staff going above and beyond to ensure customer satisfaction and loyalty.
• Value for money: Despite its high-end product offerings, Kiehl's Battersea is praised for its competitive pricing and regular promotions, with customers noting that they feel they receive excellent value for their money.

❓ Frequently asked questions about Kiehl's Battersea

👍 Reviews of Kiehl's Battersea

Israt R. (.

5/5

I visited this Kiehl’s branch yesterday and had such a wonderful experience! I had the chance to do the skincare consultation with their professional diagnostic machine—it was incredibly insightful and such a cool experience. Yanis and Valesca were absolutely amazing—so helpful, knowledgeable, and genuinely passionate about skincare. I really appreciated their energy, professionalism, and expertise. They weren’t pushy at all, but instead provided fantastic advice and product recommendations tailored specifically to my skin’s needs based on the consultation. I also got to try some of the products on the spot, which was a lovely touch. They even offered to apply the products on my skin as part of their complimentary skin assessments service—such a thoughtful and generous gesture! Overall, I was truly impressed by how informative and engaging the whole experience was. Highly recommend this branch for anyone looking for expert skincare guidance in a welcoming and professional environment! I’ll be visiting again for a facial!

Keishan S.

5/5

Came in to the Battersea branch for the first time for 1 item as my moisturiser finished, however David showed me around and done an analysis on my face. His great service and knowledge on the product and skin made me top up a toner, mask and spf cream! Very happy with my products

Paul J.

5/5

I Had an amazing experience at Kiehl’s Battersea thanks to David. He was super friendly, knowledgeable, and helped me pick the perfect products for my skin type. You can tell he really knows his stuff and genuinely cares about customer service. Made the whole visit easy and enjoyable. Highly recommend asking for David if you pop in!

Yingie L.

5/5

It was a pleasure meeting David at Kiehl's he was incredibly friendly and generously shared his skincare tips, which really helped me understand my skin better. The atmosphere in the store was calm and welcoming, making it easy to enjoy browsing the products. I’ll definitely be visiting again!

Trisha S.

5/5

Had the best experience at this store! I was particularly pleased with David’s service. He helped me find a whole new skincare regime that works for my sensitive skin. I have been specifically loving my avocado eye cream and can already see a difference!

Betty W.

5/5

I was so happy with how my skin has improved - I used Kiehls for years but still had dry skin - David suggested I do a skin check which was quick and followed with a skin routine and 2 weeks later skin much better as I was using products previously that was too drying. Hard to find the store but it’s on the ground floor!

Freddie B.

5/5

I had a facial plus massage with Roselle today and was beyond satisfied. She did a fantastic job and made me feel at ease from the beginning. Valesca too gave an excellent service before and after the appointment making me feel welcome. Couldn’t recommend them both enough!

Marcus P.

5/5

I had an amazing experience at Kiehl’s thanks to Valesca! She was incredibly friendly, welcoming, and knowledgeable. The skin consultation she gave me was thorough and genuinely helpful—she took the time to explain everything clearly and gave me tailored advice for my skin. I left feeling confident and well-informed, and she’s definitely convinced me to come back to Kiehl’s in the future. Thank you, Valesca!