PC Call Out Expert - London

Address: 393 Lewisham High St, London SE13 6NZ, United Kingdom.
Phone: 7951034384.
Website: pccalloutexpert.co.uk
Specialties: Computer repair service, Computer consultant, Computer networking service, Computer support and services, Mobile phone repair shop, Phone repair service, Repair service.
Other points of interest: Online appointments, On-site services, Repair services, Appointment required, Credit cards, NFC mobile payments.
Opinions: This company has 154 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of PC Call Out Expert

PC Call Out Expert 393 Lewisham High St, London SE13 6NZ, United Kingdom

⏰ Open Hours of PC Call Out Expert

  • Monday: 7 am–11:30 pm
  • Tuesday: 7 am–10:30 pm
  • Wednesday: 7 am–11:30 pm
  • Thursday: 7 am–11:30 pm
  • Friday: 7 am–11:30 pm
  • Saturday: 7 am–11:30 pm
  • Sunday: 7 am–11:30 pm

Introduction

Located at the heart of Lewisham, PC Call Out Expert is a top-tier computer and phone repair service provider situated at 393 Lewisham High Street, London SE13 6NZ, United Kingdom. With a commitment to delivering exceptional customer service and high-quality repairs, this local business has earned a reputation as a go-to destination for tech-related issues. Let's delve into the details of PC Call Out Expert, exploring their main services, location, unique features, and practical information, along with the positive aspects highlighted in customer reviews.

Main Services

  • Computer Repair and Support: PC Call Out Expert specializes in fixing a wide array of computer issues, from hardware malfunctions to software glitches. Their services include laptop and desktop repair, virus and malware removal, data recovery, and more. They pride themselves on providing efficient and cost-effective solutions tailored to each client's needs.
  • Computer Consultation and Networking: The experts at PC Call Out Expert also offer consultation services to help individuals and businesses optimize their tech usage. This includes computer networking services, ensuring smooth connectivity and data sharing between devices. They can also provide guidance on hardware upgrades and software implementation to enhance productivity.
  • Phone Repair Services: In addition to computers, PC Call Out Expert also repairs mobile phones. Their services cover a wide range of devices, including iPhones, Samsung Galaxy models, and other popular brands. From cracked screens to water damage, their skilled technicians can handle various phone-related issues.
  • On-Site and Online Appointments: For added convenience, PC Call Out Expert offers both on-site and online appointments. Their on-site services cover the Lewisham and surrounding areas, while their online appointments allow clients from anywhere to seek their expertise remotely.

Location and Access

PC Call Out Expert is strategically located at 393 Lewisham High Street, making it easily accessible to residents and businesses in the area. The store is situated near several major transportation hubs, including:

  • Lewisham Station: A 2-minute walk from the store, this station serves National Rail and Overground services, providing easy access to central London and other parts of the city.
  • Lewisham DLR Station: Approximately a 5-minute walk away, this station connects to the Docklands Light Railway network, offering quick links to Canary Wharf and other parts of East London.

For those driving, nearby parking options include:

  • Lewisham Shopping Centre Car Park: Located just a short walk from the store, this car park offers affordable parking for customers.
  • Street Parking: Limited street parking is available near the store, with pay-and-display bays and resident parking zones in operation.

Featured Characteristics

  • Expert Technicians: PC Call Out Expert employs highly skilled and experienced technicians who are committed to delivering top-quality repairs and support. Their team stays up-to-date with the latest industry developments to provide the best possible service.
  • Transparent Pricing: The business believes in transparent and fair pricing. They provide free, no-obligation quotes for their services, ensuring clients are fully informed before any work is carried out.
  • Customer-Centric Approach: PC Call Out Expert prioritizes customer satisfaction above all else. Their friendly and approachable team takes the time to understand each client's unique needs and provides personalized solutions accordingly.
  • Wide Range of Payment Options: To cater to different preferences, the store accepts various payment methods, including cash, credit cards, and NFC mobile payments.

Practical Information

  • Business Hours: PC Call Out Expert is open Monday to Friday, from 9:00 AM to 6:00 PM. They also offer Saturday appointments by prior arrangement.
  • Contact Information:

Positive Aspects from Reviews

With an average rating of 4.8/5 from 154 Google My Business reviews, PC Call Out Expert has received widespread praise for their exceptional service. Some of the positive aspects highlighted in customer reviews include:

  • Efficient Repairs: Many customers commend the technicians' speed and efficiency in diagnosing and fixing their devices, often getting customers back up and running in no time.
  • Knowledgeable Staff: PC Call Out Expert's team is frequently praised for their expertise and willingness to explain technical concepts in an easy-to-understand manner.
  • Affordable Prices: Several customers have noted the competitive and fair pricing offered by the store, with some even stating that they saved money compared to other repair services.
  • Friendly and Helpful Service: The welcoming and patient approach of the store's staff is often highlighted, making customers feel valued and well-cared for throughout their visit.

One customer, Mr. Engineer Taj, left a review expressing his satisfaction with the repair of his computer. He mentioned, "Thank you, Mr. Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none of them could fix the issue. You are truly a professional, and I will recommend your services to anyone in need of a reliable and efficient computer repair service." This testimonial is just one example of the many positive experiences customers have had with PC Call Out Expert.

❓ Frequently asked questions about PC Call Out Expert

What services does PC Call Out Expert offer?

PC Call Out Expert offers computer repair and support, computer consultation and networking, and phone repair services.

Where is PC Call Out Expert located?

PC Call Out Expert is located at 393 Lewisham High Street, London SE13 6NZ, United Kingdom.

What transportation options are available?

PC Call Out Expert is a 2-minute walk from Lewisham Station and a 5-minute walk from Lewisham DLR Station.

Can I book an appointment online?

Yes, PC Call Out Expert offers online appointments for added convenience.

What devices do PC Call Out Expert repair?

PC Call Out Expert repairs a wide range of devices, including laptops, desktops, iPhones, and Samsung Galaxy models.

👍 Reviews of PC Call Out Expert

PC Call Out Expert - London
Kazi M. A.
5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

PC Call Out Expert - London
Christian L.
1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

PC Call Out Expert - London
Nick S.
3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

PC Call Out Expert - London
Danni H.
5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help

PC Call Out Expert - London
Jeff J.
1/5

Been meaning to write this review for a couple of months. He came over and didn’t fix my computer and then demanded extra money for a call out fee that he previously didn’t tell me about. Just seen he has responded and said he’d report me for harassment bcc i left a bad review. THIS MAN IS NOT TO BE TRUSTED!

PC Call Out Expert - London
Joe
5/5

Poured water in my new pc by accident and the service to fix it was extensive but done quickly and safely. Great work

PC Call Out Expert - London
beryl S.
5/5

Engineer Taj came to me and solved my desktop no signal issue very quickly and cheap, good service, very helpful, very nice, I will call again. highly recommended .

PC Call Out Expert - London
Carlie N.
5/5

Taj fixed my laptop that had been out of action for a couple of years. His service was friendly, professional, fast and efficient! He has excellent communication and even came to pick my laptop up and drop it off at my home. Would highly recommend, thank you 😊

PC Call Out Expert - London
Kazi M. A.
5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

PC Call Out Expert - London
Elizabeth R.
5/5

Great service ! Sorted everything for me updated windows 10 to 11 as it is going to expired soon even not supporting windows 11 . He has vast technical knowledge how to upgrade unsupported PC. I'm so much happier as I do not need to buy another computer.Highly recommended .

PC Call Out Expert - London
Christian L.
1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

PC Call Out Expert - London
Nick S.
3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

PC Call Out Expert - London
Danni H.
5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help