Bramcote Lane Post Office - Nottingham

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom.
Phone: 1159283544.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 142 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Bramcote Lane Post Office

Bramcote Lane Post Office 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom

☎️1159283544

Introduction

Tucked away at 191 Bramcote Lane in the heart of Nottingham, the Bramcote Lane Post Office is a vital community hub that offers a wide array of services, from banking and mailing to courier services. This comprehensive guide will delve into the main services provided, the location and accessibility, unique features, practical information, and positive aspects highlighted by customer reviews.

Main Services

Postal Services: The branch offers a range of Royal Mail and Parcelforce Worldwide services, including postage for letters and parcels, special delivery, and international services. They also provide services from other companies like DPD and Evri.
Banking Services: The post office offers banking services, including cash withdrawals, deposits, and balance inquiries for several major UK banks. Business banking services are also available.
Courier Services: They provide a courier service for sending parcels, with options for next-day delivery and worldwide shipping.
Mailing Services: The branch offers a mailing service, allowing customers to send letters and parcels using their choice of delivery service and speed.
In-Store Pick-up: Customers can opt for in-store pick-up for their online shopping, providing a secure and convenient alternative to home delivery.
On-Site Services: The post office provides various on-site services, such as passport check and send services, tourist office services, and foreign currency exchange.

Location and Access

The Bramcote Lane Post Office is situated in the Bramcote neighborhood of Nottingham, with nearby streets including Valley Road and Highfield Avenue. It's easily accessible by public transportation, with the nearest bus stop just a short walk away at Bramcote Lane. For those driving, there's a wheelchair-accessible car park nearby.

Featured Characteristics

Wheelchair Accessibility: The post office is wheelchair-accessible, with a dedicated entrance and internal facilities designed to accommodate customers with disabilities.
Payment Methods: They accept a variety of payment methods, including credit and debit cards, as well as NFC mobile payments.
Opening Hours: The branch operates Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:30 PM, ensuring customers have ample opportunity to access their services.

Practical Information

To get in touch with the Bramcote Lane Post Office, you can call them on 1159283544 or visit their branch page on the Post Office website (postoffice.co.uk). The postcode for the branch is NG8 2QJ.

Positive Aspects from Reviews

Several customer reviews praise the Bramcote Lane Post Office for its staff friendliness and helpfulness. One customer noted, "Love my local Post Office.staff is extremely friendly, helpful and apply a personal approach," highlighting the staff's commitment to providing excellent customer service. Another customer praised a specific staff member, saying, "Big shout out to Ryan, Aruna and all the staff at Bramcote Lane Post Office, always helpful and friendly." These positive aspects demonstrate the branch's dedication to creating a welcoming and efficient environment for its customers.

❓ Frequently asked questions about Bramcote Lane Post Office

What are the opening hours?

Monday to Friday: 9:00 AM - 5:30 PM, Saturday: 9:00 AM - 12:30 PM

Is the post office wheelchair accessible?

Yes, it has a dedicated entrance and internal facilities for customers with disabilities.

What payment methods are accepted?

Credit and debit cards, NFC mobile payments.

Can I pick up online shopping orders there?

Yes, they offer in-store pick-up for online shopping.

What's the nearest bus stop to the post office?

Bramcote Lane

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!

← Back to home