Hertz Car Hire - Taunton - Taunton Railway Station - Taunton

Hertz Car Hire - Taunton - Taunton Railway Station: Comprehensive Overview

Nestled in the heart of Somerset, Hertz Car Hire - Taunton - Taunton Railway Station offers a convenient and reliable car rental service to explore the region at your leisure. Situated at Unit 2, Station Approach North, this branch is strategically positioned to ensure a seamless start and end to your journey.

Main Services

• Car Rental: Hertz offers a wide range of vehicles to cater to diverse needs, from compact cars for city navigation to spacious SUVs for family road trips or adventure seekers. Their fleet includes popular makes like Ford, Volkswagen, and Nissan.
• 24/7 Rental: For added convenience, Hertz provides a 24/7 rental service, allowing you to pick up or drop off your vehicle at any time that suits your schedule.
• One-Way Rentals: If you're planning to explore multiple destinations, Hertz offers one-way rentals, enabling you to drop off your vehicle at a different location within the UK.
• Optional Extras: Enhance your rental experience with additional services such as GPS navigation, child seats, and additional drivers.

Location and Access

Hertz Car Hire - Taunton - Taunton Railway Station is situated at Unit 2, Engineers Workshop, Station Approach North, Taunton TA1 1QP, United Kingdom. This prime location makes it easily accessible from the railway station, with the car hire office just a short walk away. Upon exiting the station, head right onto Station Approach Road, and the Hertz branch will be on your left.

For those arriving by car, there is a dedicated car park adjacent to the branch, ensuring a hassle-free pick-up and drop-off experience. The car park is wheelchair-accessible, catering to customers with mobility needs.

Featured Characteristics

• Wheelchair Accessibility: The branch and its surrounding facilities are designed to be wheelchair-accessible, ensuring that all customers can enjoy a comfortable and convenient experience.
• Credit and Debit Card Payments: Hertz accepts various payment methods, including credit and debit cards, as well as NFC mobile payments for added flexibility.
• Friendly and Professional Staff: As highlighted in customer reviews, the staff at Hertz Taunton Railway Station are renowned for their friendliness and professionalism, ensuring that each customer receives a personalized and enjoyable experience.

Practical Information

• Contact Details: Phone: 1823240058, Website: hertz.co.uk
• Opening Hours: Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 9:00 AM - 12:00 PM, Sunday: Closed
• Location Facilities: On-site car park, wheelchair-accessible entrance, and surrounding facilities

Positive Aspects from Customer Reviews

customers have praised Hertz Car Hire - Taunton - Taunton Railway Station for its exceptional service, competitive pricing, and friendly staff. Notably, the branch has received an average rating of 4.1/5 from 52 reviews on Google My Business. Some positive aspects highlighted in customer reviews include:

• Fantastic Service: Customers appreciate the attentive and helpful staff, who go above and beyond to ensure a smooth rental experience.
• Competitive Prices: Hertz is recognized for offering fair and reasonable prices, providing excellent value for money.
• Flexible Rental Options: The branch is praised for its flexibility in extending rental periods and accommodating customers' needs.
• Exceptional Staff: Several customers have singled out staff members, such as Simon, for their outstanding service and friendliness, contributing to a positive rental experience.

Hertz Car Hire - Taunton - Taunton Railway Station combines convenience, affordability, and exceptional customer service to provide an unparalleled car rental experience in the heart of Taunton. Whether you're a local resident or a tourist exploring the region, this branch ensures a seamless and enjoyable journey from start to finish.

❓ Frequently asked questions about Hertz Car Hire - Taunton - Taunton Railway Station

👍 Reviews of Hertz Car Hire - Taunton - Taunton Railway Station

Crispin S.

5/5

What fantastic service – and good prices and I absolutely love the car, they did an extension no problem and the gentleman behind the counter is a superstar and extremely friendly and would not hesitate to recommend!

Joana L.

5/5

Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼

Yao Z.

5/5

I've had friends say thing about hertz and stories of bad experiences, but as all things one must try! And I wasn't disappointed. I've rented a family size car for a very good price, Simon explained everything of how the rental works from the beginning to the return, I'm very pleased with the service I've received! Will return for future holiday rentals 😁

Ger O.

5/5

Great customer service! It's so lovely to start a holiday with a happy smiley face, they even changed the car model to my preference on the day. They also sorted a major issue I had with Hertz online prior to my arrival. These guys are great, booking in and checking out was seamless!

Alba W.

5/5

Fantastic service and customer care, Simon was brilliant and couldn’t have been more kind and understanding. Convenient location for hire, just walk round the back of the train station, hired two vehicles and both did the job brilliantly. Highly recommend.

Rob

1/5

BEWARE..... at this Franchise location. .. Terrible experience Returned car on time directly to the Hertz Manager (Simon) at Taunton branch, however after we left he delayed entering return details into system until over 1 hour 15 after we left. This then registered as late return incurring extra days rental and our 3 days rental was automatically charged at a very expensive rate (not the rate as previously booked) . Our £123 reservation was then charged at £402 with added dispute over fuel charge. We are very regular Hertz Gold members and have never encountered such poor service at a Hertz location Ensure you get signed documentation for full tank of fuel when you return. In our case they tried to charge £68 when we had returned full of fuel. Our mistake was to trust the Branch Manager...... Never again. The same Manager (Simon) could not have been more unhelpful..... This same manager (Simon) was totally unhelpful and uninterested when we returned in person to query the situation. His only suggestion was to contact Head Office. I would NEVER rent from this location ever again... Head Office did refund when I raised the complaint with them.

Zach D.

5/5

A great experience - Simon, the manager could not have been more helpful, and allowed us to leave a couple of cases in the office for security while we met friends in the town for a couple of hours before the rental started. Excellent, clean low mileage car and easy check in. As far as I could see, Hertz is the only rental company at the station, so very convenient if you are coming by train from London or elsewhere. Highly recommended !

Jon C.

1/5

Absolutely awful experience. Firstly was rushed out of the door as it was 3pm on a Friday and clearly that means customer's can sort themselves out. Secondly the standard of the van = complete rubbish. Wasn't even cleaned (during a pandemic). There was a crack on the windscreen 40cm long, and I couldn't ask anyone about it because they had gone home. Then they charged me £20 for fuel, even though I left them with more than they gave me. Avoid this place at all costs. Horrible experience and they do not deserve your business.