Preactive IT Solutions - Houston, Texas

Preactive IT Solutions: Setting the Standard for Proactive IT Support in Houston

Main Services

• Managed IT Services: Preactive IT Solutions offers comprehensive management of IT infrastructure, ensuring optimal performance, security, and minimal downtime. Services include 24/7 monitoring, proactive maintenance, and remote support.
• Cybersecurity Services: The company provides a wide range of cybersecurity solutions tailored to protect businesses from evolving threats. Services include:
  • Cybersecurity Awareness Training for Employees
  • Managed Cloud Security Services
  • Zero Trust Security
  • Ransomware Defense
  • Endpoint Detection & Response
  • Advanced Security of Microsoft 365
• Microsoft 365 Services: Preactive IT Solutions specializes in Microsoft 365 migration, support, and collaboration services. They help businesses maximize their ROI with M365 and provide dedicated support for Microsoft Azure.
• Industry-specific Solutions: The company offers tailored IT services for construction and engineering firms, ensuring their unique technology needs are met.
• Security Assessments: Preactive IT Solutions conducts in-depth security assessments to identify vulnerabilities and provide actionable recommendations for enhanced protection.

Location and Access

Featured Characteristics

Proactive IT Philosophy

Expert Team

24/7 Support

Practical Information

• Phone:832-944-6250
• Website:preactiveit.com
• Email:[email protected]
• Online Appointments: Available; schedule through the website or by phone
• On-site Services: Yes; technicians available for on-site support and troubleshooting

Positive Aspects from Reviews

• Excellent Communication: Customers praised the company's clear and concise communication, ensuring they were always informed about the status of their IT issues.
• Timely and Efficient Service: Many customers highlighted the quick response times and efficient resolution of their IT problems, often leading to minimal downtime for their businesses.
• Knowledgeable Technicians: Clients commended the expertise and professionalism of Preactive IT Solutions' technicians, who were able to diagnose and fix issues effectively.
• Proactive Approach: Several customers appreciated the company's proactive stance in identifying and mitigating potential IT issues before they caused disruptions.
• Personalized Service: Some clients noted that Preactive IT Solutions took the time to understand their specific needs and provide tailored solutions that addressed their unique challenges.

❓ Frequently asked questions about Preactive IT Solutions

👍 Reviews of Preactive IT Solutions

Orebotse M.

5/5

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

Lisa T.

5/5

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Kay G.

5/5

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

acct

5/5

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Dustin A.

5/5

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

Alan F.

5/5

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.

Rick R.

5/5

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Kurt M.

5/5

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!